Customer Service

Payment information:

After choosing the product place it into shopping cart and choose order type and push the "make an order" button.

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You can use bank transfer or pay using Visa/MasterCard.

Orders, which are not paid during following 2 days, will be cancelled.

Delivery information:

After payment receive we will send you the confirmation letter. The product will be delivered directly to you. Our shipping partners are: VENIPAK and OMNIVA.

Frequently asked questions

Is the item I want in stock? - The majority of product we have in our Baltic stock, located in Tallinn, Estonia. Our 

How long should I expect to wait for an out of stock item? - On average, out of stock items will take 4 to 10 weeks to be restocked and delivered from our distribution center.website notifies you about stock availability. If the chosen product is not in stock, please contact us. 

My product is faulty what do I do? - In the first instance you will need to e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  within 48hrs of delivery and advise us of the problem. Then all you need to do is leave the rest to us.